General office of the national health and family planning commission of extensive, carry out the national health system "miyoshi YiManYi" activities of the notice 
 
 
The 2014-10-10 national health and population and family planning commission of the People's Republic of China 
 
 
Countries who do medical letter [2014] no. 831 

Provinces, autonomous regions and municipalities directly under the central government health and family planning commission, the xinjiang production and construction corps health bureau: 
 
        Since the country started to carry out the "miyoshi YiManYi" activities (hereinafter referred to as the activity), participate in medical health system, innovation, improve the management level and service quality, medical and health system improves people's feelings, activities achieved positive results. Activities in order to further consolidate the achievements, develop brand benefit, by commission decided to continue in-depth lasting development "miyoshi YiManYi" activity. The requirements will now be notified as follows: 
 
        A prominent, consolidate the achievements, focus, and constantly enhance the level of activity 
 
        (a) continue to implement the content and task for indexes. Local family planning administrative department of public health and medical institutions at all levels should be consistent, do constant attention, a grasp in the end. To implement the 2013 national health care system "miyoshi YiManYi" video conference spirit, work content and task decomposition is stipulated in the 2013 the basis of the quantitative indicators, combined with local actual, content and assessment quantitative indicators to determine the annual work, and at the annual event. 
 
        (2) continue to expand the coverage. In various medical institutions at all levels, blood center (station), disease prevention and control institutions and supervision agencies, on the basis of all kinds of social do medical institutions into the scope of activity, realizing a complete coverage of medical and health system. Want to combine the characteristics of various types of medical institutions, refining activities requirements and tasks indicators, do assessment, inspection, and strengthen guidance and checking, ensure activities effect. 
 
        (3) to further strengthen the scientific management of medical institutions. All medical institutions to increase the intensity of implement of the core system, strictly implement hierarchical management operation, ensure the safety of operation. To strengthen medical institutions of pharmaceutical affairs management, carry out high quality nursing service, promote the implementation of clinical pathway, regulate the behavior of medical care. In order to strengthen the management of reservation and triage, reasonable arrangement of patient outpatient service, inspection and the length of time, can be registered through modern information technology, charge management, etc. To continuously optimize medical service process, reduce patient waiting, efforts to alleviate the registration, inspection and hospital. Conditional medical institutions for the elderly, the disabled, such as Chinese people provide the green channel, in the emergency treatment, hospitalization, etc give appropriate preferential treatment. 
 
        Second, pay attention to strengthen the humanistic care of medical institutions, improve the patients, improve the medical staff enthusiasm 
 
        (a) to strengthen the humanistic care of patients. Firmly establish a "patient-centered" service concept, to speed up the medical model to the biological - psychology - social medical model transformation. All medical institutions to carry out humanistic care medical knowledge training, improve communication skills, improve cultural literacy. To further optimize the environment of service processes, improve facilities, provide convenient service, provide patients with physical, psychological, spiritual and social aspects of humanistic care. To respect the patient's right to privacy, right to know and option, grant admission notice to hospitalized patients (admission notice reference points see annex), the patient and family to facilitate access to information. 
 
        (2) to strengthen the humanistic care of medical personnel. To respect the concern and care for every staff, protect their legitimate rights and interests. To scientific and reasonable allocation of human resources, improve the system of compensation and incentive mechanism, to clinical front line tilt, raise the level of the medical staff income. To strengthen occupational protection and psychological counseling, to carry out the paid vacation system, protect the medical staff's physical and mental health. To encourage further study and training, improve the promotion mechanism, create a good career developing space for medical staff. Will work hard to create work "peace hospital", resolutely investigate violations of the medical staff personal safety of illegal and criminal behavior, create a good working environment. 
 
        Third, promoting information, promoting in-depth development activities 
 
        To guide the family planning administrative department of public health at all levels of medical institutions within their respective jurisdictions, blood center (station), disease prevention and control institutions and health supervision institutions, such as public service information and the unit to carry out the activity of specific measures, accept social supervision. Medical institutions should continue to do a good job in management of medical institutions within their respective jurisdictions service information such as safety, quality, cost, especially the single disease expenses and cost control situation of medical institutions, through effective methods to the public. The family planning administrative department of public health should strengthen the management work of examination and evaluation, to not open information, in accordance with the requirements shall be reported. 
 
        Fourth, to carry out the job requirements, to ensure that activities obtain actual effect 
 
        (a) to strengthen organization and leadership. The family planning administrative department of public health at all levels and all kinds of medical and health institutions at all levels should continue to implement the "head" personally stresses, the requirements of the overall responsibility, make extensive, to carry out the activities of the plan, strengthen organization and clear annual target, and seriously organize the implementation. 
 
        (2) to carry out the supervision inspection. Want to combine the party's mass line around the education practice, find the problems and shortcomings in the present work, strengthen inspection and rectification, the results reported in a timely manner and within a certain range. The attitude is not positive, poor work of medical and health institutions give notification criticism, supervise the task to implement. 
 
        (3) establish a typical industry. Around to implement by commission about enlarging the propaganda of family planning work of health requirements, to establish and promote advanced typical activities as an important content, pay attention to find typical, popularize advanced experience, the publicity in the whole society, promote the medical and health professional spirit. 
 
        Third party by commission will gradually establish a satisfaction assessment mechanism, listen to the views of the masses and the medical staff advice, and timely organization spot check, targeted to strengthen management, improve service, safeguard the rights and interests of people's health. 
 
        Attachment: admission information reference points 

General office of national health and family planning commission
On September 17, 2014 

        The attachment 
 
        Hospital information reference points 
 
        A, into, out of the hospital to deal with time, process and the required materials (including medicare patients).
        2, responsible for the names of the doctors and nurses. 
        Three, hospital need to follow the main rules and regulations, such as when a patient is repast, visitation, leave, security, etc.
        Four, inspection, treatment, medicine, nursing, to patients with the matters needing attention.
        Five, the medical costs to pay, query the channels and ways.
        Six, major measures and provisions on the construction of medical ethics, told the unit is the "red envelope" medical institutions.
        Seven, patients' complaints and reports, the proposed channel and contact way.
        Eight, as a teaching hospital patients with matters.
        Nine, channels and means for participating in medical research or clinical trials.

10 and medical institutions that other matters of hospitalized patients and their families should be told.
Medical institutions may, according to its actual to supplement and develop the above terms and conditions.