Better the foot to do homework before the conflict

Mass daily

        Sweet garden is the largest scale pharmaceutical industry network media, 2.6 million registered members, the majority is medical workers. The web site today issued by the medical work place to prevent violence China guidelines (2011 2012) ", special emphasis on, will malignant accident level at the roots, is to avoid medical treatment place of the most effective measures to violence. (November 3, the China youth daily)

        Some of the recent time, disputes once again become the focus of people comment. Since this year happen five deadly disputes bloody conflict, violence spiked type a patient outbreak, people also became a high-risk profession exclamation doctors and the crowd. Two days ago, guangdong appear "recording door" event, show that the doctor-patient mistrust at a heart-pounding (7) level. Guangdong provincial health bureau deputy commissioner of new wave in their liao blog wrote: "patients start to think of the doctor, the doctor began to accumulate a thought of patients to make trouble, such 'disease' how to cure?" Medical department officials confusion may be public doubt, "riot guide" emphasized the importance of the advance guard to malignant accident level at the roots of the ideas, to alleviate doctor-patient conflict provide a new perspective.

        Should see, in most circumstances, due to a lack of medical health knowledge, patients are passive, and also is the relatively weak a group, basic is by medical subject to the nose, and inherit the service rigid, cost is high, the enterprise information asymmetry, rights and interests often suffer encroach on many of the part of the patient against, and it's easy to cause patients irrational hatred and let out of root. This requires hospital for patients in providing medical care, the patient's mind change as the first information, timely observation, understand and grasp the patient and family to need to standardization service language communication with the patient and family members, let patients timely and accurately know his condition, and actively cooperate with medical personnel in the treatment. Only the doctor-patient relationship built in equal status on, respect the right patients, patients can respect the doctor, the harmonious doctor-patient relation can be formed.

        Now, disputes became a difficult to solve the "fast knot", because the hospital for patients to provide service, especially in patients with when to surgery, often just a curt signature of simple procedure, not the corresponding operation instructions, communication and exchange program, caused the patient and family to be fear and doubt. The hospital if can preoperative patients and relatives to better direction of medical knowledge education and guidance, let the patient and family to disease have a preliminary understanding of, and tell the patient and family to: medical development today, a lot of disease is still not perfect treatment, may arise in the operation way or another problem, make the patient and family to disease prognosis and complications have a comprehensive knowledge and master and do the ideological preparation, believe that patients will be more understanding to the doctor.

        The unavoidable is, in the disputes, medical staff is there to a good heart patients to do their work is very important. Chongqing is a call TianXiaoFei of the pediatric doctor on her website wrote, as a doctor, it is impossible not to face the doctor-patient conflict. Only technology and good service good medical personnel to minimize the doctor-patient conflict, can also best to protect themselves from harm. To do this hard, if is the innermost love this line, love your patients will do. The doctor's the truth revealed the field a paramedic our job, also recognizes a paramedic doctor-patient conflict of the attitude and the processing method, if our medical staff can with extremely responsible and enthusiastic attitude and methods to treat patients, any as for patients to the medical workers move caused by thick?

        This shows, in a pair of doctor-patient this encompasses, cure should be active, trust and communication with care to our subjective initiative, the service work, do a point home, reduce the doctor-patient conflicts and disputes will "to a secluded spot"; Also, for the majority of patients and family members for, understanding, understanding and support of the medical staff work, also is the construction harmonious doctor-patient relationship essential. (JingShuiMing)