See how to realize the harmonious doctor-patient Hong Kong

SunRuiZhuo In fujian province

China's traditional Chinese medicine reported

        On March 23, 2012, in the afternoon, Harbin medical university hospital affiliated first li rheumatism lead undergo malignant harm incident, four doctor casualties. On April 13, 2012 morning, the people's hospital of Beijing university ent a doctor in a doctor's office of fatally stabbing neck. The author can't help but want to ask, the social how?

        Regardless of any reason, in this crazy ways out of the hospital and the doctor's discontent, all for the weaker not legal. To this, we want to give clear-cut condemnation, believe that wait for the murderer is inevitably the legal YanFa.

        The author thinks that, these events is long doctor-patient relationship between tension and product, is the product of patients to doctors don't trust, is a doctor in the group's social image of the decline of the product. The massacre must cause our reflection, solve the doctor-patient conflict has come to the point of it. So I thought about the doctor-patient relationship in Hong Kong.

        The Hong Kong medical institutions in citizens have a very good reputation in the mind, here also have never heard of have argy-bargy appearance, don't even say appear to kill patients feel events of the doctor. A survey by the international famous of the organization, according to the survey of all the public sector and government department of Hong Kong citizens of Hong Kong's medical system most confidence, confidence index as high as 72%. Hong Kong why doctors to row in the most respected the career of the first place? Worth our using for reference.

        First is the Hong Kong government in a let patients enjoy high quality and reasonable price of medical service. In Hong Kong public hospital, all patients can enjoy cheap and high quality service. Minimum life guarantee person that get is omissible if all the expenses, the economy really have difficulty, as long as there is reasonable statement, costs general also can be. All this is by the Hong Kong government for this "bill".

        Second is the doctor's good professional ethics won the trust patients. All the doctors and patients in Hong Kong when talking to are quietly, very patient, also does not exist the doctor prescribed DaChuFang phenomenon. The reason for this, because the medical ethics of Hong Kong industry is very strict, if appear serious violations, a doctor may be out of the door in the industry.

        Three is to perfect the complaints of the patient channel resolve dispute. Hong Kong public hospital or clinic each have a patient officer, deal with oral or written complaints, and will be investigated and follow up. If patients to the medical service or quality is discontent, can complain to the hospital; And the hospital will be in a reasonable period of time reply. If the patient is not satisfactory response, can again to neutral public complaints committee to complain, through the civil litigation, and other ways to protect their own rights and interests.

        Compared with Hong Kong, the mainland medical industry is not conducive to solve some problems doctor-patient conflicts. First, the current health care system is not perfect, the medical resources still lack and uneven distribution, "a doctor to see a doctor, the difficult to your" problem is still not to obtain the very good solve. The hospital overcrowding, long lines become a common phenomenon, high medical treatment cost pressure patients out of breath.

        Secondly, the medical service prices still empty tall, drugs to patients from the factory hands, price turned over tens, even hundreds times as much. At the same time, doctors receive drugs such as the red envelopes kickbacks, negative news for the society always inflexible, let whole medical industry social image and status plummet.

        Third, due to various reasons, the lack of medical ethics, bad attitudes, don't let patience with the patient communication, become one of the causes of doctor-patient conflicts between.

        In my opinion, to solve medical problems, on the one hand, the government should increase investment, improve public hospital diagnosis conditions, increase the medical resources, improve the quality of medical treatment, let more patients more convenient and cheaper to see a doctor. On the other hand, a medical institution enhance the medical quality, improve the service attitude. In addition, must build a detached from the hospital system of the third mediation organization, let the patient complaints can receive timely treatment.