The ministry of health on the announcement of the medical institution order maintenance

The health ministry www.moh.gov.cn 2012-05-01 of the People's Republic of China

People in China and the national institutes of health of people born department

People were in China and countries, people and department

Against the

Satcom [2012] no. 7

Maintain the order of the medical institutions on notice

        For maintaining the normal order of medical institutions, ensure the diagnosis and treatment work orderly, in accordance with relevant state laws and regulations, and special notice the following:

        A medical institution is to fulfill, make responsibility, safeguard the people's lives and health the important place it is forbidden for any unit and individual for any reason, means disrupt the normal order of the diagnosis and treatment of medical institutions, infringe upon the lawful rights patients, the harm medical staff personal safety and property damage medical institutions.

        Second, medical institutions and their staff shall adhere to the wounded and rescue the dying, to the purpose of serving the people wholeheartedly, strictly carry out medical management related laws, regulations and standard treatment technology, strengthen internal management, improve the medical service quality, ensure medical safety, optimize service process, improve doctor-patient communication, positively prevent dissolve the doctor-patient conflicts.

        Three, patients in hospital medical institutions, and the lawful rights and interests are protected by law. The patient and family medical institutions shall abide by the related rules and regulations.

        Four, a medical institution shall, in accordance with the measures for the management of hospital complaint (try out) "regulation, to set up a unified complaints, and announced by the window, such as telephone complaints form patients complaints, and published in a prominent position of medical dispute solution, procedures and medical disputes the people's mediation organizations and related agency responsibilities, address and contact way. The patient and family according to law shall be according to procedures solution medical disputes.

        Five, the patients in the medical establishment after death, must according to the regulations will immediately move remains put morgue, and handle in time. Without medical agency allowed, forbidden to take the body parked in a morgue outside of the medical institutions other places.

        Six, the public security organ in conjunction with the relevant departments to maintain public order work of medical institutions, according to law, to crack down on violations medical staff, patient person safety and disturbing the order of the medical institution illegal and criminal activities.

        Seven, have the following ACTS violating the administration of one of the public security organs in accordance with the law of the People's Republic of public security administration punishment law shall be punished; Constitute a crime, shall be investigated for criminal responsibility:

        (a) the medical institution burn spirit money, decoration, put forward the wreath, violate compasses stopped dead of trouble together;

        (2) inside the medical institution to cause trouble;

        (3) illegal carry inflammable, explosive dangerous goods and control instruments into the medical institution;

        (4) insult, threats, intimidation, deliberately hurt medical personnel or illegal restriction of personal freedom of a medical personnel;

        (5) inside the medical institution deliberately damages or theft of public or private property, rob;

        (6) medical institution registered document of scalping;

        (7) the other disturb the normal order of the behavior of the medical institution.

        This notice on the day of its promulgation.

Two ○ 12 years, on April 30,

Jointly issued by the ministry of health on the announcement of the medical institution order maintenance printing download version. PDF