"Zero threshold" medical hospital public welfare

Hu Wenying Xiangyang city, hubei province hospital of traditional Chinese medicine

China's traditional Chinese medicine to

        Recently, the China's traditional Chinese medicine reported in yunnan province hospital of traditional Chinese medicine hospital in patients in the process of implementation of zero threshold for medical treatment and the word "patients" service mode, achieved good social effects, read to let a person feeling.

        For a long time, for the doctor-patient relationship, many people are used to "compliance, management" is the status of patients with the mindset of, the inertia of thinking even used in some medical staff. Yunnan province hospital of traditional Chinese medicine which is not only to overturn the traditional thinking pattern, but also improve the patients go to a doctor, a welcome antidote to promote harmonious doctor-patient.

        According to the report, Chinese medicine hospital of yunnan province carried out the service pattern over the past year, have accumulated provides services to more than 10 people. Statistics show that in 2012 the institute a total of 99300 patients chose the "medical to calculate by patients" service, 110000 patients were chose to calculate by patients' "health service, 70200 patients chose the" inspection method to calculate by patients "service, chose 140400 patients' treatment by patients in charge" service, 139400 patients chose drug "treatment from the patients with word" services. Word "patients" service, not only did not appear at discharge in patients with no default medical expense situation, also promote the development of the hospital, allegiance from the patients and their families and society's praise. The service mode also won the national medical and health system "prelude for optimum activity party construction award" brand characteristics.

        A patient from admission to discharge, to deal with hospital multiple departments. Harmony, the satisfied patients with clinic experiences will surely help enhance the confidence of conquer disease and promote their speedy recovery. On the other hand, if patients in clinic "door step, face ugly", in the process of medical staff everything to usurp the role of managers, not only will not help patients recover, even may cause the doctor-patient contradiction. Its successful practice tells us that in the practice exploration of provides the high-quality service for patients, only the truly "patient-centered", to reveal public welfare nature, ultimately win the trust of patients.

        Again, such as, the author's hospital for emergency patients, has been carrying out rescue principles as soon as possible, rather than mechanically stressed system or program, thereby significantly ease so that removes easily intensified contradictions, and promoting the doctor-patient harmonious coexistence and development of hospital.

        Nowadays, "to see a doctor first pay after" diagnosis and treatment mode can fully implementing nationwide this year is causing heated debate in society. In view of the social credit system construction and the people around have different cognition, unified implementation of this model may be difficult, but in a public hospital in public "to see the doctor before paying," no doubt is worth thinking about and referencing.

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