Health: emergency classification for more patients want a way out 
 
 
Luo Zhihua (doctor) 

 
Source: health 

        To effectively solve the emergency is not urgent, and improve efficiency of resource use, emergency in early October, shenzhen people's hospital, Peking University shenzhen hospital six municipal general hospital for emergency treatment, such as grading system. For days, the reporter visited several hospitals found, according to the level of emergency classification, emergency department accounts for only one-third patients in critical patients, some patients prescriptions and emergency. Emergency classification are still being improved, the doctor said, grading after the emergency is not urgent patients will be reduced. (on October 18 "the shenzhen evening news) 
 
        Emergency is the guarantee in heavy patients get fast set up way of treatment. But in fact, the emergency resource is occupied by a mild patients is very common, many patients see how urgent emergency is not due to illness, but merely a convenience, result oneself is convenient, quick heavy patient rather inconvenient. This essentially caused the unreasonable distribution of emergency resources, make emergency patients difficult. 
 
        Emergency classification not only in foreign countries have a very successful attempt, army system has been widely used in the country. Past according to the author to participate in the battlefield ambulance with red, yellow, blue wait for color listed injury injury, doctors on the treatment in accordance with the different color. So emergency classification is not new, but want to really realize the emergency classification, you must understand the patient's idea, and in making the processes and rules, make the patient and embodies the idea of respected. 
 
        For urgent heavy patients, emergency classification is their priority right to return, and get their understanding and support will no doubt. But for urgent or not urgent patients, not only have a limited understanding of professional, and there is "your own pain for the pain". Anxious patients always want their assigned to the weight of the leg, urgent or not urgent can easily become doctor-patient dispute between points, which requires the implementation of classification of medical staff, not only have to share, and to communicate well. Medical staff classification level is directly related to medical order, and is directly related to incidence of medical disputes. 
 
        For patients is not urgent, many people will understand and wait in accordance with the rules, or give up the idea of take some medicine. But some patients didn't mean to add, but really don't have time at ordinary times, only the holidays or night time to go to a doctor, and in the time period, outpatient service often closed gate, community hospital also don't go to work, treatment needs are not being met. Use of emergency resources can also go to a doctor in the past, now after a hierarchical, if can't stand may be a long time waiting, had to endure pain, this will undoubtedly make patients had complaints. 
 
        After emergency classification, therefore, it is necessary to help these patients think of a way out, such as simple holiday outpatient service, or to extend the community hospital of grassroots medical institutions, such as work time, patients with shunt out digestion in other places. Non-emergency patients can have a place to see the doctor, will consciously make emergency resources. 
 
        The idea of respect for patients, to win the support of patients. Stand in the Angle of the patient to think about what, and try to meet the demand of the parties, emergency classification will be widely accepted by the society and will be a system of a lasting vitality.
 
 
The original link: http://www.jkb.com.cn/htmlpage/39/395435.htm?docid=395435&cat=0K&sKeyWord=null