About print and distribute centralized regulation \"dealers\" and \"network cure to\" special action to inform

The national health and family planning commission of the People's Republic of China

The 2016-05-03

Countries who do supervision letter [2016] no. 416

Provinces, autonomous regions and municipalities directly under the central government and xinjiang production and construction corps health and family planning commission (bureau), comprehensive management of public and network office, communication administration, public security department (bureau), industrial and commercial administration bureau () market supervision and regulation department, bureau of traditional Chinese medicine, the army all relevant units:

To address the \"dealers\" and \"network cure to\" social attention, the people reflect strongly, maintaining the order of fair treatment and 8 departments such as national health and family planning commission to form the national centralized regulation \"dealers\" and \"network cure to\" work office for the coordination, and jointly develop the \"centralized regulation\" dealers \"and\" network cure to \"special action plan (which can be downloaded from the national health and family planning commission official website). Hereby printed and distributed to you, please seriously organize the implementation.

General office of national health and family planning commission The comprehensive management of public ZongZhi administration office

The central secretariat of the net letter do general office of the ministry of industry and information technology

General office of the ministry of public security General office of state administration for industry and commerce

The state administration of traditional Chinese medicine office Military logistics security bureau of health

On April 21, 2016

During the \"dealers\" and \"network cure to\" special action plan

Recently, medical institutions \", dealers \"and\" cure \"network problem such as bidding to buy patients by major media scramble to report and distribute, cause social widespread attention and extensive discussions. Leading comrades of the state council attaches great importance to, and made important instructions for many times. The national health and family planning commission jointly with relevant departments to seriously study and put forward comprehensive control measures. Beijing, Shanghai, guangdong and other places to act quickly, to crack down on illegal and criminal behavior, positive research introduced the emergency make an appointment, real-name registration, strict management and a series of governance plus number \"dealers\", \"network cure\" measures, has obtained certain achievements. To address the \"dealers\" and \"network cure to\" social attention, the people reflect strongly, maintaining the order of fair treatment and the national health and family planning commission, the comprehensive management of public, the central network letter office, the ministry of industry and information technology, the ministry of public security, state administration for industry and commerce, bureau of traditional Chinese medicine, military logistics security decision from now on, with an emphasis on high quality medical resources relatively concentrated area, the country conducted in a centralized regulation \"dealers\" and \"network cure to\" special operation. Combined with practical now, making this plan.

A, the work target

Mainly treats the immediate future, surrounding the social hot spots, focusing on medical resources concentrated areas, various departments around the joint action, concentrate superior forces and punch, the key cities focus on hospital \", dealers \"fighting a\" war \"cluster, encirclement and spread via the Internet\", dealers \", harmful information, such as \"cure\" resolutely curb \"dealers\" and \"network cure\" rampant momentum. Long-term adhere to severely, further deepening the reform of medical health system, optimizes the allocation of health resources, perfect the relevant management system and carry out, standardize medical institutions advertising, cut off the \"dealers\" and \"network cure\" interests chain, wipe out the \"dealers\" and \"network cure\" survival soil.

Second, the organization and leadership

Set up the national centralized regulation \"dealers\" and \"network cure to\" work coordination office. The national health and family planning commission supervision, medical administration served as director of the office of hospital authority is mainly responsible for comrades. All relevant departments related departments and the national health and family planning commission medical hospital authority, supervision bureau, press and publicity department, in charge of the supervision center is responsible for the comrades to members of the office. The related departments and units to determine 1 responsible for the work place class cadre as a liaison.

Office duties: in accordance with the requirements for the special action plan, coordinate organization member units to carry out the relevant work; Supervise the inspection for local special operation condition; Collect all regions and departments work, regular meeting report work progress; Completes the cross-regional cases across departments; Oversee major cases.

Relevant provinces, autonomous regions and municipalities shall, in accordance with the above content and mode, set up by the family planning administrative department in charge of the leadership responsibility, health, led, the relevant departments to participate in the concentration of regulation \"dealers\" and \"network cure to\" work office for the coordination, organization and coordination, supervision, inspection and case information bulletin, supervisory work and so on.

Third, work arrangements

(a) the first stage (April - June). Main task is to: focus, punch, and resolutely strike hard, to be strong and fight dealer number \", \"positive guiding public opinion, practical and maintaining the order of diagnosis and treatment. Main work include:

One is a baseline screening, determine the crackdown on target. The provinces (autonomous regions and municipalities) combining the reality of the region, the selected key areas, the large-scale comprehensive and specialized subject hospital MoPai surrounding security order, analysis of combing the reflect of the masses, 110 patients with alert and determine the key hospital payment control list, often locked in hospital and the surrounding activity mainly number \"dealers\" target groups, find out their activities regularly.

Second, focus on action, forming strong investigation against. The relevant provinces for key hospitals and number \"dealers\" target populations, and to analyze its movement rule, set the province (area, city) unified action plan, the key hospital area public security organs to all key hospitals and peripheral activities \", dealers \"is investigated according to law, crack down on illegal and criminal activities, the formation of strong momentum and shock. Found on suspicion of \"network cure\" activities, the family planning administrative department of public health (including management of traditional Chinese medicine, similarly hereinafter), the industrial and commercial administrative departments shall respectively in accordance with the law to the relevant medical institutions, the Internet enterprise to carry on serious investigation.

Three is to strengthen the monitoring, encirclement and suppression of Internet harmful information. The national center for health and family planning commission supervision to strengthen monitoring, Internet information collection \"registered\" website, to organize the Internet \"dealers\" and \"cure\" network harmful information links, keywords. Around the work found in harmful information site, links, keywords, timely report the national center for health and family planning commission to supervise. Net letter department according to the national health and family planning commission report information, Internet illegal and harmful information, take effective measures to prevent spread, thanks to the Internet \"dealers\" and \"cure\" network information; The competent department of communications information reported according to the national health and family planning commission and other departments, in accordance with the law to engage in \"dealers\" and \"network cure\" illegal to disposal sites.

Number four is strict management, to prevent \"dealers\" sequence. Major hospital comprehensive screening may be \", dealers \"use of loopholes in management rules, and strengthen the hospital security personnel, equipped with and actually play a role of surveillance cameras, according to the public security organ shall strengthen the guidance of the internal need to patrol, timely and properly handle emergencies, maintain normal order in the queue to register. Territory of the public security organ and police to strengthen people lined up in hospital registered disputes with rush hour patrol in key areas, number \"dealers\" one sequence of laws and regulations and illegal behavior.

Fifth, strengthen propaganda, properly dealing with the public opinion in a timely manner. Key hospitals increase registered process way propaganda, enlarge DaoYi service, guide the patients registered through formal channels. To actively promote concentrated around the regulation \"dealers\" and \"network cure\" measures and periodic effect, positive to guide public opinion. Establish mass complaint system, announced a call, and encourages the masses to actively provide clues to the case. To strengthen public opinion monitor and analysis, in advance to prepare public opinion caliber, timely response to the social concern.

(2) the second stage (July to October). Main task is to: focus on severely, continue to investigate to combat the illegal crime of number \"dealers\", resolutely eliminate black evil forces; Up medical related websites, investigate the false propaganda behavior; Comb hospital loopholes in management, to perfect the related system and promote the implementation, strengthen the source supply and management, promote fair treatment. Main work include:

One is, forming high pressure regulation norm. According to MoPai condition, the major hospital to the local public security organs to the family planning administrative department of public health, in conjunction with the strike \", dealers \"specific plan of action. Focus on organization once a month for each key the unification of the hospital and the surrounding, a clampdown on number \"dealers\" is incessantly punished; Found behind the organization, police evil, such as internal and external collusion between the nature of the illegal crime clues, dig and organization capable force, the implementation of target; Give play to the role of police in hospital, found that the whole play, a little messy, completes the daily blow, keep a crackdown on \"high pressure situation, dealers\".

Second, focus on screening, regulate the behavior of advertising. On medical advertising via the Internet, its contents must be identical to those of the family planning administrative departments for public health for examination and approval, shall not release uncensored medical advertisements. Strengthen monitoring and supervision and inspection of the administrative authority for industry and commerce, to investigate and punish the illegal medical advertising behavior. Disposal in accordance with the relevant departments recognized by the competent department of communications illegal medical care and medical institutions. Health administrative departments of family planning related medical institutions as a key supervision and inspection, to investigate and punish illegal practice of medical institutions.

Three is the perfect system, plug up loopholes in registration process. Comprehensive combing registered on hospital system, further improve the medical service process, improve the relevant rules and regulations, plug up loopholes in management. Cancel the individual doctor manual plus, unified management strictly registered plus the use of information system, implement the appointment booking, clinic and booking and referral services and other measures, combining the reality of hospital gradually introduced well-known expert team service mode. Strengthen identity, conditional region registered system platform and the public security organs in the process of identity authentication system networking, implement the real-name registration, real-name system. Establish make an appointment the prepaid number, random delivery system, such as to prevent the dealer \"rob back, hand\".

Four is to strengthen hospital management and improve the ability of emergency disposal. To strengthen the legal training and education of medical ethics and hospital staff, strengthening the management of hospital staff, the hospital internal personnel involved in the phenomenon of the number of \"zero tolerance\". It is forbidden to medical staff to make an appointment by commercial companies plus seek improper interests. Strengthen the hospital service quality, ability and so on propaganda, guide the populace to form a reasonable expectations. Improve the ability of emergency disposal, sensitive to quickly dispose of after the incident, timely and accurate, to prevent negative emotions magnify spread to spread.

Five is to improve the system, the key hospitals in the police uphold order of security of hospitals and the surrounding normal. Public security organs should further perfect the work mechanism of key hospitals in the civilian police, clear responsibilities, timely discover and investigate illegal behaviors, together with the health family planning and other departments regularly to clean-up around major hospital, strengthen patrol verifications, guiding hospital security departments to strengthen internal patrol guard, do a good job in \"three anti\" construction, timely treatment of emergency, uphold order of security of hospital and around good together. To strengthen the publicity of medical personnel and safety training, guide the medical staff to intimidation, threats such as illegal violation hospital security departments timely report, targeted to carry out the preventive measures, and report of the public security organ in accordance with the investigation.

Across the stage to carry out various forms of propaganda activities, invited the media reporters with police operations, to follow up for the public security organ shall regularly publish and hit the number \"dealers\" results, the family planning administrative department of public health in a timely manner to introduce new measures to hospital management, reflect the special operation results.

(3) the third stage (November - December). Main task is to: summarize special operation work, the typical exposure and major cases, the special operation in some good work mechanism curing become long-term supervision mechanism, establish \", dealers \"blacklist, and incorporated into the social credit system.

Fourth, division of duties

(a) the family planning administrative department of public health. Spearheading the member unit of coordinated action. Responsible for strengthen the regulation of the health care industry, promote the system, the construction of legal system construction of related system and the process of reform, optimize the hospital process, promote the hospital and its staff self-discipline. To guide medical institutions to strengthen internal management, plug up loopholes in system, telephone released a report, the organization staff to strengthen hospital key parts, key time order maintenance, improve the construction of key parts video monitoring system, investigate violation behavior of medical institutions, cooperate with public security organs to investigate and punish \", dealers \"illegal and criminal behavior. Special action completes the propaganda work. Family planning administrative department of public health at the provincial level summary of the public security organ to investigate and punish \", dealers \"identity information, submitted to the national center for health and family planning commission supervision set up number\" dealers \"blacklist, and incorporated into the social credit system.

(2) ZongZhi organization. Strengthen investigation and research, organization and coordination, supervision, examination, appraisal, promotion, deepen the \"peace hospital\" create, promote hospital security mechanism, strengthen the hospital and the surrounding public security comprehensive administration, investigate number \"dealers\" and other illegal ACTS in accordance with the law and ensure in good order.

(3) the network department. Net letter departments at various levels shall, in accordance with the family planning administrative department of public health report information, clear spread online \"dealers\" and \"cure\" network related harmful information; Cooperate to improve propaganda on the special operation network.

(4) the competent department of communications. Disposal in accordance with the relevant department as the violation of health care and medical institutions.

(5) the public security organ. Take the key hospital \", dealers \"MoPai, combing the case clues, and blow down, vendor, disturb the order of the hospital,\" cure \"network fraud and other illegal and criminal activities, to root out entrenched in key hospitals around the black evil forces. Municipal public security authorities to investigate the number \"dealers\" in accordance with the identity information to carry on the summary, notify the family planning administrative department of public health at the same level on a regular basis. Improve the system of key hospitals in the civilian police, clean-up hospital surrounding security order, and guidance to help hospital to do the security work.

(6) administrative department for industry and commerce. To strengthen the supervision and administration of medical advertisements, investigate the behavior of illegal medical advertising. Alleged \"cure\" network of laws and regulations and Internet companies.

(7) management department of traditional Chinese medicine. Responsible for strengthen the regulation of medical institutions of traditional Chinese medicine and personnel, to investigate and punish illegal behavior; Cooperate to strengthen the system construction and reform, optimize the hospital process, improve the medical service.

(8) the army health sector. According to the principle \"who supervises, who is in charge of\", responsible for strengthening the army, armed police hospital and personnel supervision, investigate violation behavior; Cooperate to strengthen the system construction and reform, optimize the hospital process.

Five, the work requirements

(a) attaches great importance to and strengthen organization and leadership. \"Dealers\" and \"network cure\" damage fair safe medical environment, the serious problem of the masses, for a long time not effectively solved, is bound to affect people's achievements in reform and the feeling of satisfaction. All localities and departments must fully recognize the significance of the special operation, enhance the sense of urgency, strengthen the leadership, implement the territorial supervision responsibility, will focus on \"dealers\" and \"network cure\" as an important work to grasp. At the provincial level during the \"dealers\" and \"network cure to\" work coordination office should earnestly perform their duties, strengthen the supervision inspection, layer upon layer urged out effectively. National health and family planning commission and other relevant departments of the joint inspection, timely supervision on key provinces and cities work situation.

(2) to strengthen self-discipline, to carry out the principal responsibility. Hospital should earnestly implement the main body responsibility, strengthen internal personnel education training and management, strictly in accordance with the rules in accordance with the practice, to strengthen the security work, improve the hospital process, carry out measures of the convenience and benefit, to provide convenience for the people to see. Existing in hospital system implementation, and even no internal behavior such as down, causing serious social negative influence, shall be investigated for direct involvements and hospitals, head of the party and government main responsibility.

(3) the department linkage and form combined force of supervision. All localities and departments should strengthen industry management, strict supervision of law enforcement, investigate violation behavior. Joint working mechanism to establish and improve department, strengthen the department communicate and share information and to strengthen the coordination, hit combination, form regulation together. Give full play to the key hospital streets, village house, staff, and social forces, forming favorable social work situation of the control group control.

(4) to the point, crackdown on illegal crime. Cure \"dealers\" and \"network\" with certain regional characteristics and the distribution of activity rules, cannot the one-sided emphasis on special action of coverage, concentrate superior forces to investigate hit key areas and key hospitals, the key link of violation behavior, in particular to the internal and external collusion, organized gangs investigation of major cases. To take to hire \"cure\" unfair methods, such as soliciting the patient's medical institutions, explore into bad practice behavior score of medical institutions, to strengthen the discipline.

(5) innovative guide, the establishment of long-term mechanism. Deepening the reform, to promote and standardize the physician more practice, to promote high-quality medical resources orderly flow and scientific configuration. In telemedicine and counterpart support way, improve the basic medical service ability, expand the supply of high quality medical services. Further advance booking diagnosis and treatment, encourage medical establishment of informationization means, improve the network booking, mobile Internet booking, self-help tools of booking and other non-human booking way, gradually realize the emergency appointment comprehensive diagnosis and treatment. We will accelerate reform of the medical insurance system, improve the payment method, pushing forward the construction of the grading diagnosis and referral system hierarchy to promote first option at the grassroots level security referral patients preferred, ensure that difficult critically ill patients can get timely treatment, to provide a fair chance to see a doctor, avoid blind disorder seek medical attention.

(6) strengthen the propaganda, the positive public opinion. The administrative information public earnestly, actively promote the administrative licensing, administrative penalties, and other relevant information of the public. Positive public opinion guidance, strengthening propaganda and special operation progress and results, exposure, typical cases to carry out the knowledge popularization, help people choose appropriate way registered doctor. Should pay close attention to the recent relevant public opinion, carefully combing and analysis, timely response to social concern, to prevent negative information diffusion fermentation.

Please provincial health commission on November 30, 2016 special action to the state health supervision bureau, the summary and the summary of major cases investigated information submitted in time.

Attachment: 1. During the \"dealers\" and \"network cure\" initiative to work summary table. Docx

Number 2. The national centralized regulation \"dealers\" and \"network cure to\" work coordination office members. Docx